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Customer Help

If you can't find what you're looking for in the answers below, please get in contact with us directly!

Frequently Asked Questions

How long does delivery take?

Delivery will take on average between 2-3 working days but please allow up to 5 working days at latest. If your parcel does not arrive within 7 working days of your order date, we will happily refund or resend the missing goods.

What are the socks made of?

The socks are made of cotton. They are soft on your babies skin to prevent irritation.

Do you offer returns if I don't like them?

Of course, but please contact us at info@mybabysocks.co.uk so we can resolve any issues.

Are the socks machine washable?

We believe the best way to wash all socks is by hand washing yourself. 

Where are you located?

We are based in Buckinghamshire, UK

Can I make a change to my order I have just placed?

If you need to make changes to your order then you will need to contact us. The quickest and most effective way is through our Instagram or Facebook page, but you can also email info@mybabysocks.co.uk

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