Order Processing Time:
- Orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification once your order has shipped.
Delivery Information:
| Delivery Option | Condition | Price | Delivery Time |
|---|---|---|---|
| Large Letters | |||
| Express (1st class Royal Mail) | 0g – 258g | £2.99 | 1-3 business days |
| Standard (2nd class Royal Mail) | 0g – 258g | £1.99 | 2-5 business days |
| Parcels | |||
| Express (1st class Royal Mail) | 259g and up | £4.99 | 1-3 business days |
| Standard (2nd class Royal Mail) | 259g and up | £3.99 | 2-5 business days |
| Guaranteed Next Day Delivery | £12.99 | Next business day (order by 12pm, Sunday to Thursday; not available for orders placed on Friday) |
Delivery Method:
- All orders are shipped using Royal Mail and packaged in branded packaging.
- For any questions regarding your order, please email: info@mybabysocks.co.uk
Important Note:
- We cannot be held responsible for any delays in postage times due to Royal Mail services.
If Your Order Hasn't Arrived:
- Please contact customer support with your order number by emailing: info@mybabysocks.co.uk
For any further inquiries, feel free to reach out to our customer support team.
How long does delivery take?
Delivery will take on average between 2-3 working days but please allow up to 5 working days at latest. If your parcel does not arrive within 7 working days of your order date, we will happily refund or resend the missing goods.
What are the socks made of?
The socks are made of cotton. They are soft on your babies skin to prevent irritation.
Do you offer returns if I don't like them?
Of course, but please contact us at info@mybabysocks.co.uk so we can resolve any issues.
Are the socks machine washable?
We believe the best way to wash all socks is by hand washing yourself.
Where are you located?
We are based in Buckinghamshire, UK
Can I make a change to my order I have just placed?
If you need to make changes to your order then you will need to contact us. The quickest and most effective way is through our Instagram or Facebook page, but you can also email info@mybabysocks.co.uk